University Hospitals of Leicester NHS Trust

Customer Stories
University Hospitals of Leicester NHS Trust

Client

University Hospitals of Leicester NHS Trust

Location

Leicester

Maintenance Package

Silver

Births Per Annum

10,000
In 2024, the University Hospitals of Leicester NHS Trust selected Xtag Medical to enhance the security of the Trust's two major maternity hospitals: Leicester General Hospital and Leicester Royal Infirmary. With a focus on ensuring the safety and security of new-borns and providing peace of mind to families and staff, the Trust selected Xtag Medical to design, manufacture, and install a baby tagging security system.

Client Background

The University Hospitals of Leicester NHS Trust is a leading healthcare provider in Leicester, known for its commitment to excellence in patient care. Leicester General Infirmary (LGI) and Leicester Royal Infirmary are two large-scale hospitals which provide maternity services for women. The Trust’s commitment to patient safety and security necessitated a cutting-edge solution to safeguard new-borns within their care.

The Challenge

The Trust faced several key challenges in securing their maternity unit:

  • Implementing a robust and reliable security system to manage an average of 10,000+ births per annum.
  • Ensuring seamless integration with the existing infrastructure of the two hospitals.
  • Minimising disruption to hospital operations during installation and use.
  • Providing continuous support and maintenance to ensure system reliability and effectiveness.

Introducing the system across both of our maternity units has been one of the most important steps we’ve taken to strengthen infant safeguarding within our Trust. From the outset, the installation was smooth, and the training provided by Xtag Medical’s team ensured our midwives felt confident using the system straight away. Parents have been reassured by the visible safeguards in place, and our staff now feel better supported knowing the system provides round-the-clock monitoring protection. It has quickly become an integral part of our daily practice and gives us complete confidence that our babies are safe. I would not hesitate to recommend Xtag Medical to other NHS Trusts considering infant security solutions.

Midwifery Lead
The University Hospitals of Leicester NHS Trust

The Solution

Xtag Medical provided a bespoke baby tagging security solution tailored to the specific needs of The University Hospitals of Leicester NHS Trust. The solution included:

  • Real-time location tracking and continuous monitoring of infant security within the hospital.
  • Equipping the hospital with Central Monitoring Stations for management and clinical staff to monitor new-borns and be alerted to security risks.
  • Ensuring the seamless integration with the building infrastructure, layout and existing security technology in the hospitals.
  • Installing the system quickly and efficiently without requiring access to private medical rooms or clinical areas.
  • Providing comprehensive support, including regular system maintenance checks, software updates, and 24/7 technical support to ensure the system’s continuous optimal performance.

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