Whittington Health NHS Trust

Customer Stories
Whittington Health NHS Trust

Client

Whittington Health NHS Trust

Location

London, England

Maintenance Package

Silver

Births Per Annum

3,500+
Whittington Health NHS Trust partnered with Xtag Medical to strengthen infant safety within its maternity unit by implementing Xtag’s advanced baby tagging system - a wireless, real-time monitoring solution designed to prevent infant misidentification and unauthorised movement.

Client Background

Whittington Health NHS Trust provides maternity services to thousands of families each year at Whittington Hospital in North London. The Trust is committed to delivering safe, high-quality care in line with NHS patient safety standards and digital transformation goals.

The Challenge

  • Manual discharge and transfer checks increased risk of human error.
  • No automated alert system for potential baby movement outside authorised areas.
  • Midwives required to manage multiple manual tracking tasks, adding administrative load.
  • Compliance pressure to demonstrate enhanced infant safeguarding to CQC and NHS England.

Introducing the Xtag system has given both staff and parents an added layer of reassurance. It integrates seamlessly into our existing workflows and allows our midwives to focus more on care, knowing that the system is continuously monitoring infant safety.

Midwifery Lead
Whittington Health NHS Trust

Solution

  • Installed Xtag Infant Security System across the maternity ward and delivery suite.
  • Provided training and onboarding for midwifery and security teams to ensure confidence and ease of use.
  • Integrated real-time alerts for unauthorised movement or tag removal, enhancing immediate response capability.
  • Supplied baby tags and adjustable straps to maintain hygiene and comfort standards.
  • Delivered ongoing technical support and maintenance, ensuring system reliability and compliance.

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