Bedfordshire Hospitals NHS Foundation Trust

Histórias de clientes
Bedfordshire Hospitals NHS Foundation Trust

Cliente

Bedfordshire Hospitals NHS Foundation Trust

Localização

Bedfordshire, UK

Pacote de manutenção

Silver

Nascimentos por ano

7,000+
Bedfordshire Hospitals NHS Foundation Trust serves a large and diverse population across Bedfordshire and parts of the surrounding region. In 2018, the trust selected Xtag Medical’s Baby Tagging System to enhance security around new-born infants at the Bedford Hospital maternity unit. Building on that legacy, the trust has now expanded the system during the launch of the new maternity facility at Luton & Dunstable University Hospital in November 2025, to create a safe, modern, and secure environment for mothers, babies and staff.

The trust faced a set of evolving and site-specific challenges:

  • For Bedford Hospital: ensuring around‐the‐clock infant security in a busy, established maternity/neonatal unit, while minimising disruption to midwifery, neonatal care, visiting families and clinical workflows.
  • For the new Luton & Dunstable maternity facility: designing and implementing a baby-tagging solution from the ground up, in a brand-new facility which must meet modern safety, regulatory and operational requirements - including creating an environment where families feel safe, staff feel empowered, and clinical flows remain efficient.
  • Across both sites: managing mother-baby matching, infant movement through ward areas, exit or transfer monitoring, tamper / strap off alarms, all within a system that is easy for staff to use, compliant with regulatory expectations (such as from the Care Quality Commission) and operationally reliable with minimal false alarms or disruptions.
  • Integrating the system into hospital estates, surveillance, entrance/exit control and building design (particularly at the new facility) while supporting training, change management and ongoing maintenance.

Great training and very clever system that keeps our babies safe. Alex (the training lead) is very informative and knowledgeable.

Harriett Cope, Senior Midwife
Bedfordshire Hospitals NHS Foundation Trust

Xtag Medical delivered a two-phase deployment across the Trust’s sites:

Phase 1 (Bedford Hospital, 2018 onwards)

  • Installed Xtag’s baby-tagging system (based on Active UHF RF with the XTAG® Baby Tag device) across the maternity and neonatal areas at Bedford Hospital.
  • Training and change-management: midwifery, neonatal and ward staff received hands-on training, documentation and ongoing support from Xtag’s UK‐based team.
  • Outcome: established infant tagging security for the Trust’s maternity unit, building staff confidence and enhancing visitor/family reassurance.

Phase 2 (Luton & Dunstable University Hospital, November 2025)

  • With the opening of the new maternity facility at Luton & Dunstable, Xtag Medical rolled out a tailored baby-tagging system aligned with the new build’s infrastructure, integrating early into the facility design.
  • The solution extended the existing platform at Bedford, allowing standardised workflows and training across both sites, enabling networked or at least aligned infant security between the two hospitals.
  • The system covers all mother-baby areas, transfer corridors, exit/entrance zones and neonatal/ward units, ensuring a secure and future-proof maternity environment.
  • The deployment supports the hospital’s objective of delivering “fit-for-the-future” maternity services, and underscores the Trust’s commitment to infant protection, clinical safety and patient experience.
  • Staff onboarding at the new facility emphasises the easy-to-use tag application, interface, and minimal disruption to clinical workflow - leveraging lessons learnt from Bedford.

Summary

By partnering with Xtag Medical, Bedfordshire Hospitals NHS Foundation Trust has strengthened its maternity safety provision across two key sites. Beginning with Bedford Hospital in 2018, and extending into the new Luton & Dunstable maternity facility in 2025, the deployment of the baby-tagging system delivers a robust, user-friendly and scalable infant-security solution. The result: enhanced protection, streamlined operations, increased confidence from families and staff, and a strong foundation for future maternity service growth.

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