University Hospitals of North Midlands NHS Trust

Témoignages clients
University Hospitals of North Midlands NHS Trust

Cliente

University Hospitals of North Midlands NHS Trust

Lieu

Stoke-on-Trent, England

Package de maintenance

Platinum

Naissances par an

6,000+
In 2015, the University Hospitals of North Midlands NHS Trust selected Xtag Medical to enhance the security of the Royal Stoke Hospital. With a focus on ensuring the safety and security of new-borns and providing peace of mind to families and staff, the Trust selected Xtag Medical to design, manufacture, and install a baby tagging security system.

Client Background

The University Hospitals of North Midlands NHS Trust is a leading healthcare provider, managing the Royal Stoke Hospital. The Trust is committed to delivering exceptional care and ensuring the safety and security of its patients.

Challenges

The Trust faced several challenges in securing their maternity hospitals:

  • Ensuring the security system could handle the volume of births.
  • Integrating the system with each hospital’s unique infrastructure and layout.
  • Minimising disruption to daily operations during installation and use.
  • Providing consistent and reliable maintenance and support for the system.

From day one, our teams have found the system easy to use, and the support from Xtag Medical has been excellent. The technology works quietly in the background, giving our staff confidence and our families peace of mind. Parents regularly comment on how reassuring it is to know their baby is protected at all times, and for us as a Trust, it demonstrates our commitment to providing the highest standards of care.

Midwifery Lead
University Hospitals of North Midlands NHS Trust

The Solution

Xtag Medical provided a bespoke baby tagging security solution tailored to the specific needs of the University Hospitals of North Midlands NHS Trust. The solution included:

  • Real-time location tracking and continuous monitoring of infant security within the hospital.
  • Equipping the hospital with Central Monitoring Stations for management and clinical staff to monitor new-borns and be alerted to security risks.
  • Ensuring the seamless integration with the building infrastructure, layout and existing security technology in the hospital.
  • Installing the system quickly and efficiently without requiring access to private medical rooms or clinical areas.
  • Providing comprehensive support, including regular system maintenance checks, software updates, and 24/7 technical support to ensure the system’s continuous optimal performance.

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